Error -3 / Itunes wont open after updated with Quicktime 7
Thanks in advance
ipod mini Windows XP
When I click change/remove in Add/Remove programs to try to uninstall my older QT the Installshield window momentarily flashes followed by no action.
good lord. a silent failure? that's a little odd.
... so let's check on some odd possibilities first.
check to see if you've got Windows Installer 3.1v2 on your PC. the easiest way to do that is to head to your Add/Remove programs control panel (don't remove anything ... we're just looking), and check to see if "(KB893803)" is showing up next to the entry for Windows Installer. if it is, you're fine. if not, see:
Windows Installer 3.1 v2 (3.1.4000.2435) is available
... let's also check on these possibilities (although the KB docs are about installs, they can apply to uninstalls too):
iTunes 5 and QuickTime 7 for Windows: Installation won't work if Cygwin is running
QuickTime for Windows: Uninstall QuickTime 3 or 4 before installing QuickTime 7
iTunes 5 and QuickTime 7: Can't install on a computer with Windows XP Service Pack 2 (Japanese)
if any of those seem to be relevant to your PC, does the QT uninstall go a bit better afterwards?